Pelagic Pearl Privacy Policy

When you message us regarding a charter for our yachts and boats ranging from 33 ft to 164 ft, we collect the details you provide in the chat. This includes your name, contact information, requested date, duration, departure point at Dubai Marina or Dubai Harbour, guest count up to 90 people, and any custom requests such as water sports or catering. When paying the required 30 percent deposit to confirm a date, transaction details are processed securely. We do not require passports or ID documents to board our vessels, so we do not collect or store identity document copies.

Our website uses essential and analytical cookies to ensure proper site performance and help us understand how visitors browse our fleet options from 600 AED to 18,900 AED per hour. Cookies track general usage patterns, such as page views and fleet filtering preferences, without identifying you personally. This anonymized data helps us optimize web navigation and technical performance. You can disable cookies in your browser settings at any time, though some interactive features on privateyachtcharterdubai.com may experience reduced functionality as a result.

We use your details strictly to organize your charter, manage bookings, and coordinate onboard services. Your information allows us to arrange included items such as licensed crew, fuel, insurance, soft drinks, ice, towels, and life jackets, or optional extras like DJ setups and fishing tackle. If bad weather prevents sailing, we use your contact details to agree on a new date in the chat or process a refund based on your choice. We also use your operational history to respond to future chat inquiries within our standard 15-minute window between 9:00 and 23:00 GST daily.

You have the right to request access to the personal information we hold about your charter bookings, correct any inaccuracies, or ask for the deletion of your contact history from our systems. Because we do not store passport copies or physical identification, our records are limited to messaging logs and booking details. To exercise your data rights or ask questions about our privacy practices, contact our team directly using the WhatsApp button on this site. We answer all chat inquiries within 15 minutes during our working hours from 9:00 to 23:00 GST.